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This policy explains what personal information Tawaklr collects through this website and when you work with us, why we collect it, and the choices you have. We keep it short and plain on purpose.
1. Who we are
Tawaklr ("we", "us") is a digital agency based in Kasur, Punjab 55050, Pakistan. Tawaklr is not yet registered as a company. You can reach us at tawaklr.official@gmail.com or on WhatsApp at +92 339 6586282.
2. What we collect
Information you give us:
- Contact and consultation forms: your name, email, WhatsApp number, the service you need, your budget (optional) and your message.
- Partner and internship applications: the level or track you choose, links you share and what you tell us about yourself.
- Updates: the email address you send us if you ask for our updates.
- Messages you send us on WhatsApp (including from the chat box on this website) or by email, and the files you send us for your project.
Information collected automatically: basic technical data such as your IP address, browser and the pages you open. Our hosting provider records this in server logs to keep the website running and safe. We don't use advertising cookies or tracking tools.
3. How we use it
- To reply to your messages and send you a proposal.
- To deliver the services you buy, and to support you after launch.
- To review partner and internship applications.
- To send you updates, only if you asked for them. Tell us to stop anytime.
- To understand how the website is used and make it better.
- To meet our legal and accounting obligations.
4. Who we share it with
We do not sell your personal information. We share it only with the services that help us run our business, such as hosting, email, WhatsApp and payment providers, and only as much as they need. We may also share it when the law requires us to.
5. Cookies and analytics
Cookies are small files stored by your browser. This website doesn't set advertising or tracking cookies. If we add analytics in the future, we'll update this page first. You can block or delete cookies in your browser settings anytime.
6. How long we keep it
We keep client data for 2 years, then we delete it. We keep other personal information only as long as we need it for the reasons above.
7. Security
We protect your information with reasonable measures such as encrypted connections (https) and limited access. No method of sending or storing data is completely secure, so we cannot promise absolute security.
8. Your choices and rights
You can ask us to show, correct or delete the personal information we hold about you, or to stop sending you marketing messages. Email tawaklr.official@gmail.com and we will reply. Depending on where you live, you may have more rights under local law.
9. Children
This website is meant for businesses and adults. If you believe a child has sent us personal information, contact us and we will delete it.
10. Changes to this policy
We may update this policy from time to time. The date at the top shows the latest version.
11. Contact us
Questions about your privacy? Email tawaklr.official@gmail.com, message us on WhatsApp at +92 339 6586282, or write to us in Kasur, Punjab 55050, Pakistan.